Customer Service

Technical support information

Customer Service Form

FAQ Categories

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General Questions
Security and Online Payment
Problems Accessing the QuickEnrollment System
OMHA FAQ's

FAQ's (Frequently Asked Questions)

General Questions:         Top
Click the links below to see the answers.

1. Who is QuickEnrollment Inc.?



2. How much does this service cost?



3. What is the relationship between QuickEnrollment and the association I am a member of?



4. I want to register my child for…(hockey, soccer, baseball, etc.), how do I do this?

    

Security and Online Payment:        Top

1. I forgot to or could not print my invoice, what do I do?
   
   
2. Is the QuickEnrollment System Safe and Secure?
   
   
3. Will QuickEnrollment disclose the information it collects to outside parties? How does it protect customer information?
   
   
4. If I pay online using my credit card what do I need to know?



5. I chose the online credit card option but my transaction was denied. WHY DID THIS HAPPEN?
   
   
6. I'm still not comfortable paying my registration fee online. What other methods of payment can I use?
   
   

    

Problems Accessing the QuickEnrollment System:        Top

1. I am an Administrator and I forgot my Password? What do I do?



2. Once I type in the QuickWord and select the "GO Quick" button, I can't access the system? Why is this?
   
   
3. I'm having trouble getting into the QuickEnrollment Registration System, WHY IS IT TAKING SO LONG?
   

    

OMHA FAQ's        Top

1. When I tried to register my child as a NEW player a page on the QuickEnrollment System says, "You may have already been registered" what does this mean?
   
   
2. I'm positive my child is a NEW player but I don't have an OMHA number for my child
   
   
3. My information is incorrect what do I do?
   
   
4. I was registering my child and my own Internet connection failed? Did my registration go through?
   
   
5. I made an error on my child's registration form what do I do?
   
   
6. I received an invoice number when I registered; however, I have not received a notice if my child has been accepted into the association.
   
   
7. I don't know my OMHA number. What do I do?

Customer Service Please contact us if you require any assistance from our customer care department: Email: customerservice@quickenrollment.com (9am - midnight EST - 7 days/ week) Local Phone #: 416-337-2016 Toll free: 888-999-4258 (9am - 5pm - Monday through Friday) Sales If you would like information on how QE may assist you and your organization please contact us at: Email: info@quickenrollment.com (9am - midnight EST - 7 days/ week) Local Phone #: 416-337-2016 Toll free: 888-999-4258 (9am - 5pm - Monday through Friday)